Thank you to all our patients for your help and understanding during the challenging times we have experienced since moving to Surbiton Health Centre, and especially over the last few weeks whilst we have been moving to our new IT system.
We would like to take this opportunity to tell you about the exciting changes that we are making over the next few weeks; that should improve our service to you and our working lives.
We have already changed our telephone answering system, with fewer options, that reflects the fact that we only have one team of people answering the phones.
The team you meet at reception are the same people who answer all your calls, whether it’s to make an appointment or ask about prescriptions and test results etc.
Option 1 on the phone will get you through to this amazing team for all your enquiries.
We have recruited some new members to our reception team and you should see these new faces smiling at you in August and early September.
A new member will be joining the nursing team in September; and we look forward to Lorna returning to us as soon as she is fully recovered from a course of treatment.
Several of our Associate GPs have agreed to provide additional sessions. This will start to have an impact in September. A new registrar also joined us on 5 August.
We are in the process of recruiting a new Practice Manager.
We believe that these changes will bring about substantial improvements in our service over the coming months.
Drs Phil Moore, Jonathan Edwards, Nassif Mansour, Suma Suriar and the Central Team
5 August 2015
One of the longest established practices in the area, for more than 150 years we at Central Surgery Surbiton have always sought to be at the forefront of health care.
At the heart of our practice is an expert team of dedicated professionals, each committed to supporting you to maintain your health and manage your care so you can live life to the full as part of this community where we seek to ensure your needs are met.
Central Surgery Surbiton team has supported the health and well being of thousands of residents in Surbiton, Kingston and the surrounding areas. Culturally diverse, we provide a wide range of health and well being services to a broad spectrum of patients each with individual needs and requirements
Always striving to be at the cutting edge of medical practice, Central Surgery Surbiton prides itself as a leader, working in partnership with its population to support people to improve their health and care.
It is through our experience and policies founded on over 150 years of practice and our pedigree as health care providers that we at Central Surgery, in partnership with the NHS, endeavour to give our patients the very best medical care and health promotion.
We are always keen to enhance our patient’s entire experience by researching new developments and technologies to integrate them into our care. By this means Central Surgery Surbiton seeks to merit its place in the community as expert providers of medical and health care.