Current News and Updates 2022
TELEPHONE SCAM - PLEASE BE AWARE
We’ve had some patients this morning stating they’ve had a call offering a £50 John Lewis voucher to sign up as a member to Surbiton Health Centre. The person on the phone is offering £70 a year for a membership, which would include access to GP appointments. The number is withheld.
Do not give them any of your details, hang up and report this to the police. You do not need to call the surgery.
Better Bones - September classes
A new Better Bones programme is available from September 2022. Please see the attached flyer for all the available dates and classes.
Walk-in x-ray service at Kingston Hospital
Kingston Hospital’s radiology department has recently returned to a walk-in service for x-rays. Patients are no longer required to book an appointment.
The radiology department can be found in Kingston Hospital’s outpatient department (ground floor). View hospital map.
If you have any clinical radiology queries (Monday to Friday, 9am - 5pm) please call 020 8934 2812.
Mums in Mind Group
The transition to motherhood can be a very challenging time with a lot of sudden adjustments.
The Kingston iCope (IAPT) Psychological Therapies Service offers the Mums in Mind Group to new mothers.
Sessions are informal and consist of group discussions, in-session exercises and take home exercises. It is delivered online on Zoom.
The group is for mums who are aged 18+, registered with a GP in the Borough of Kingston who are experiencing symptoms of low mood, anxiety, stress or distress associated with the postnatal period.
For more details please check the attached document.
Spring Booster Programme
Patients aged 75 year old and over, plus patients aged 12 year old and over with a weakened immune system are eligible for a Covid booster this spring.
Patients are advised to wait 6 months since their previous dose to get maximum protection from a Spring Booster.
You will usually be contacted by the NHS, inviting you to book an appointment when you are due.
We do not have any Covid vaccinations at this time but you can book your appointment via the National booking system on the link below.
The appointment dates you'll be offered start from 3 months (91 days) after your previous dose, but booking an appointment around 6 months after your previous dose is preferable.
NHS guidelines state the following criteria for a weakened immune system:
- a blood cancer (such as leukaemia or lymphoma)
- a weakened immune system due to a treatment (such as steroid medicine, biological therapy, chemotherapy or radiotherapy)
- an organ or bone marrow transplant
- a condition that means you have a very high risk of getting infections
- a condition or treatment your specialist advises makes you eligible for a 3rd dose and a booster (4th dose)
If you believe you are eligible you will need to take one of the following with you to the vaccination appointment
- a letter from your hospital specialist inviting you for a booster
- a hospital letter that describes the condition or treatment that caused you to have a severely weakened immune system at the time of your 1st or 2nd dose
- a prescription or a medicine box with your name and the date showing when the medicine was prescribed – this must show that you had a severely weakened immune system at the time of your 1st or 2nd dose
Better Bones Classes - April, May and June
A new Better Bones programme is available from April 2022. Please see the attached flyer for all the available dates and classes.
What is a Clinical Pharmacist
Clinical pharmacists are health professionals who train for many years to become specialists in medicines. They can work directly with you as part of the GP team to make sure your medicines help you to get better and stay well. Having a clinical pharmacist in the GP team means you can be treated by the best person to meet your needs. We currently have three working in the Central Team. They are experts regarding medications and our GPs regularly liase with them to discuss your medication.
Watch this short video for a better understanding of their role: https://www.youtube.com/watch?v=mtPlTyV5YsE&t=15s
Health and Wellbeing Events
Please note these events are open to anyone interested in attending, no need to book in advance, you will just need to click the link to join the session that you like a few minutes before the session. Please note there are couple of sessions using phone lines too. Please feel free to pass this information onto your friends and family.
For more details about the dates of the events, please follow this link https://www.kingston.gov.uk/health-wellbeing/health-wellbeing-events/1
Urgent mental health support for children, young people and families
Children, young people and their families can get free help, advice and urgent mental health support from crisis telephone lines available in every London borough.
The crisis lines are supported by trained mental health practitioners, who can offer advice and signpost other sources of support as needed.
Please find attached a brief information pack with details of these crisis lines as well as other support available (e.g. Shout, Good Thinking and Kooth).
THINK NHS 111 FIRST
NEW Think NHS 111 service launches
As of this week, anyone who needs urgent, but not life-threatening care should call NHS 111 before turning up to an emergency department. If, following a conversation with NHS 111, it is appropriate for someone to attend the emergency department they may be scheduled a time to attend.
A London-wide advertising campaign has launched to support this, and we are backing this up locally in Kingston.
Thinking NHS 111 First will;
- help people get to the most appropriate service – such as a GP, a GP hub or Teddington Hospital appointment – when they may not have to attend the emergency department;
- minimise the risk of contracting COVID-19 by helping patients with non-emergency conditions to avoid having to wait for hours in waiting rooms.
- shorter waiting times via a booked appointment or referral to another appropriate service
- safe social distancing in hospital to protect you and others from COVID-19.
FIRST CONTACT PRACTITIONER
We are pleased to offer our patients this service from Mr. Zuhaib Saleem who is part of the our team as a First Contact Practitioner (FCP) on Mondays, Wednesdays and Thursdays.
His role is to triage, diagnose and give our patients expert advice regarding musculoskeletal conditions. He can recommend blood and diagnostic tests.
If he assesses that you need further treatment with a physiotherapist he will refer you into the physio service at Kingston Hospital. Please note that he is not your physiotherapist, his role is to triage patients for any follow up care.
He can be booked by speaking directly with one of our reception team on 020 8399 6622.
Once you have been booked in to see him and awaiting your appointment, do use the link below that will give you some additional support
KINGSTON HOSPITAL PHLEBOTOMY SERVICE
Due to COVID there is no longer a walk in service at Kingston Hospital and is by appointment only. Therefore, you will have to call them first before going there.
The surgery though is still undertaking blood tests as they have always done.
YOUNG WOMEN'S TRUST
The Young Women’s Trust supports women aged between 18-30 who are feeling particularly isolated at the moment.
In addition, they offer free telephone coaching, help to build strong mental health, set goals to stay motivated and a free service giving personalised, detailed feedback on CVs and job applications.
The service operates by triaging over the telephone and by email.
For more information and to self-refer easily online, click on the following link; https://www.youngwomenstrust.org/work-it-out-sign-up