The GP Patient Survey is an annual initiative commissioned by NHS England and conducted by Ipsos. It is one of the largest patient experience surveys in Europe, reaching over 2.5 million patients aged 16 and over who are registered with GP practices in England. The survey gathers insights into patients’ experiences with general practice services, including access, appointment booking, quality of care, and NHS dental services. The results are published every July.

Thank you to all the patients who took the time out to complete the survey. We value feedback and use it as an opportunity to progress and learn. 💙

Compared to 2024 results, all of our accessing the practice scores have improved by 10% or above!

We also want to applaud our outstanding patient advisor team for achieving a 91% rating in helpfulness by the respondents. This is well above the national and ICS average 🥳

A copy of the results are below or the sull report can be read here: GP Patient Survey